

New faces | Telefont
by Emily King (1999)
Emily King is a London-based writer and curator with an interest in
graphic design. On May 25, 1995 she visited my studio in Arnhem for an interview about Scala and Telefont, to be used
in a chapter for her PhD ‘New Faces’. The part about Telefont can be found here.
Telefont
Martin
Majoor’s most significant type design project of the early 1990s has
been the creation of a new font for the redesigned Dutch telephone
book, a face that came to be called Telefont. The overhaul of this
directory came about at the initiation of Majoor and his partner in the
project, the graphic designer Jan-Kees Schelvis, both of them realising
that, in the wake of privatisation, the Dutch PTT needed to rethink
certain aspects of its design programme. Previously the phone book had
been designed by Total Design, who had revised their original 1977
version in 1983. In 1992 Majoor and Schelvis’s task was to replace the
Total Design’s mechanically-driven index with something that appeared
more humane. In that year they began to collaborate upon a proposal for
a new format, Majoor concentrating upon the typeface and Schelvis upon
the layout. A little over a year later, after initial trials, they were
given the go-ahead to redesign the directory.

Rather
than immediately considering the forms of the Telefont alphabet, Majoor
approached the task by first considering the rhythm of the typeface on
the directory page: “I wasn’t sure about the boldness of the name and
the boldness of the street typography, but I knew there must be a big
difference. What I did was to use another typeface, Multiple Master
Myriad. I interpolated lots of weights of this typeface and made a
mock-up of layout for a telephone directory with this typeface,
allowing me to see fairly quickly see how the bold/light combination
should work.”
In this way, Majoor used recent type design
technology to allow him to experiment in a manner that had not been
accessible to designers of a previous generation. Possibly the facility
for constantly checking designs encouraged Majoor and Schelvis in the
formation of their quietly radical approach to the overall layout.
Standardly the telephone book has been considered as no more than a
mass of information, and former designers of directories have appeared
to believe that these books are navigated in a mechanical fashion.
Majoor and Schelvis’s approach is novel in that they appear to have
considered the phone book almost as a block of continuous text and, as
such, have offered readers typographic clues to guide them through the
information that it contains.
Set within the columns of the
phone book, the sans serif typeface Telefont displays a character and
rhythm that carries the information seeker along. This is achieved not
only through the contrasts between bold and light that Majoor used as
his starting point, but also through the letterforms themselves. While
not being complex or contrived in its construction, the alphabet of
Telefont is invested with a number of subtle but distinctive
attributes. Through features such as the extension of the lower case f
below the baseline and the swooping upper case J, the face manages to
strike a middle way between being either too bland or too intrusive.
Majoor
and Schelvis’s design, which became current in 1995, humanised what had
formerly been the starkest of pieces of information design. Majoor has
said that his approach was determined by the need to offer “the people
the best way of understanding”. Presenting readers with the kinds of
“contrasts” with which their eyes are already familiar, Majoor believed
he had arrived at a genuinely “more communicative” solution.Robin
Kinross has described Majoor’s mode of practice as “modern
traditionalism”.* This term, which gives the designer credit for
combining the pursuit of progress with a respect for established
values, has been enthusiastically adopted by Majoor. Since the late
1980s, Majoor has used the type design technology that has been
available to him to pursue a distinctive typographic project. Majoor’s
solutions to the typographic problems which he has undertaken have been
unfailing rational, but also decidedly humane, a combination of
qualities that fit well with the commonplace characterisations of the
concerns prevalent within Dutch design culture.
* Kinross, Robin, ‘Critical Spirit of a Telephone Book’, pp.6-7, Eye, 16/1995.

© Emily King, 1999. ‘New Faces – type design in the first decade of device-independent digital typesetting (1987-1997)’.

